Shopify support that answers fast
A senior Shopify developer on retainer for fixes, updates and small improvements, so problems get solved in hours, not weeks.
Stop hunting for a developer every time something breaks
Every store eventually has the same bad afternoon: a section breaks after an app update, checkout throws an error, or a sale starts with the wrong prices. Without a developer on call, you lose sales while you search for help.
My support retainer gives you a senior developer who knows your store, with agreed response times and a monthly block of hours. See Shopify partner and Shopify store manager.
What the retainer covers
- Bug fixes — theme, app and checkout issues diagnosed and fixed.
- Theme updates — safe theme updates tested on a copy before they go live.
- Small features — new sections, banners, landing pages and tweaks.
- App health — app updates, conflicts and removals handled carefully.
- Speed checks — monthly performance checks with fixes for new slowdowns.
- Backups & changelog — theme backups and a record of every change.
From first call to launch
-
Access & goals
You share read-only access and the numbers that matter. I confirm scope on a short call.
-
Deep audit
Theme, apps, speed, tracking, SEO and funnel reviewed against real data, not a generic checklist.
-
Prioritized report
A plain-English report ranked by revenue impact and effort, with the exact fixes for each issue.
-
Fix or hand off
I can ship the fixes myself, or brief your team so they can execute with confidence.
Why hire Omer
- 15+ years, 100+ projects across ecommerce, SaaS and enterprise, so senior judgment on every decision.
- Senior Shopify Developer (ex-Integriti) with platform depth, not tutorial-level theme tweaks.
- $25M+ in client revenue enabled through builds engineered to convert.
- Operator background ran ecommerce operations for Nello, a drink brand, so commercial trade-offs shape the build.
- Dubai-based, serving 6 countries with overlap across US, UK and Asia-Pacific hours.
Questions, answered
How fast do you respond?
What if I need more hours one month?
Can you support a store someone else built?
How much does it cost?
How fast can you start?
Related services
Ready to get started?
The best way to explore working together is a quick conversation. Reach out through your preferred channel and let us discuss your project.