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Currently available for select engagements

Hire UI/UX Designer for Cafes
Senior, direct, no layers

A UI/UX designer for cafes designs the booking, ordering, and check-in experience guests actually use: fewer steps, clearer prices, and no dead ends on a phone.

15+
Years Experience
100+
Projects Delivered
6
Countries Served
$25M+
Revenue Enabled
Cafes — UI/UX Designer

A senior ui/ux designer for cafes

A cafe runs on a short, intense peak and on regulars. The morning rush decides the day: a slow queue, a card machine that drops, or a loyalty card nobody can find costs sales that cannot be recovered at 3pm. Margins are thin, bean and milk prices move, and a small team does everything from dialling in the grinder to answering Instagram messages.

The fixable problems in a cafe are usually small and repeated: orders taken twice, the menu board and the website disagreeing, regulars who are never recognised, retail bags of beans sold only to whoever happens to ask, and no simple way for a customer to order ahead or subscribe. None of these needs an enterprise system. All of them need one person to own them.

A UI/UX designer for cafes designs the booking, ordering, and check-in experience guests actually use: fewer steps, clearer prices, and no dead ends on a phone. Book a free discovery call and we will test the fit before any scope is agreed.

What you get

What this engagement covers for cafes

  • Booking, ordering, and enquiry flows redesigned around the guest's decision, with steps removed rather than decorated.
  • Menu and room presentation that helps guests choose: clear prices, honest photos, and key details up front.
  • Mobile-first layouts tested on real phones, including one-handed use and weak connections.
  • Accessibility basics: readable text, clear contrast, and forms that work with screen readers and keyboards.
  • Checkout and confirmation screens that leave no doubt: what was booked, what it costs, and what happens next.
  • Design files and guidance the developer can build from, without endless revision rounds.
Working in cafes

Built for how cafes actually operate

Operations. In a cafe, the systems that matter are the till, the loyalty scheme, the ordering channel, and the roster. Staff are few and multitask, so anything built here must be learnable in minutes and survivable when one person calls in sick. The work below is scoped for that reality: simple tools, one owner, and no process that depends on someone remembering a manual step.

Tools and systems. Cafes commonly run Square or Lightspeed at the till, with Toast in larger sites, and 7shifts or Deputy for rotas. Loyalty often lives in Square Loyalty or a stamp scheme, subscriptions and retail bean sales through Shopify, and discovery through Google Business Profile and Instagram. The job is to make those pieces agree: the same menu, the same prices, and the same regular recognised whether they order at the counter or ahead on their phone.

Outcomes. Expect more guests finishing what they started: fewer abandoned bookings and orders, fewer confused calls, and a site or app that feels as good as the venue itself.

How it works

From kickoff to delivery for cafes

  1. Watch real guests use the current flow

    Where guests hesitate, abandon, or call instead is recorded, and those points become the brief.

  2. Sketch the shortest working flow

    Steps are cut first, then the remaining steps are designed. Decoration comes last, if at all.

  3. Test with real users

    A handful of real guests try the new flow on their own phones, and their failures are fixed before launch.

  4. Hand over with measurements

    Completion rates before and after are compared, so the redesign is judged on bookings, not opinions.

Why Omer

Why hire Omer

  • Senior-only delivery: one person owns the work, its decisions, and its handover, for cafes specifically.
  • Built around your existing systems, not a rip-and-replace: the tools your team already trusts stay in place.
  • Measured on bookings, orders, and hours saved, not on activity reports or vanity metrics.
  • Plain-language reporting: what was done, what it returned, and what comes next, in terms an owner can act on.
  • No lock-in theatre: your data, your accounts, and your documentation, handed over properly.
FAQ

Questions, answered

Is this just making things look nicer?
No. The work is measured on completion: how many guests finish a booking or order. A prettier page that converts worse is a failure, and it is treated as one.
Do you also build the site or app?
Design is delivered build-ready for a developer, and the two roles can be combined in one engagement where that suits the project. What matters is that design decisions are tested with real guests, not just approved in a meeting.
Our team is tiny. Will this create more admin?
No. Cafe work is scoped for a small team: one till, one loyalty list, one ordering path. If a task needs more than a few minutes a day from staff, it is redesigned or dropped. The owner gets a short weekly summary, not another dashboard to check.
Do we need to replace our till?
Almost never. Most cafe work builds on Square or Lightspeed already at the counter. Replacing a till the team trusts, for a marginal feature gain, is a bad trade; connecting loyalty, ordering ahead, and retail to the till you have is the better one.
Can you help with bean subscriptions and retail?
Yes. Subscriptions and retail bags are one of the few ways a cafe grows revenue without more seats or longer hours. A simple online store for beans and merchandise, linked to the same customer list as the cafe, is a common and sensible scope.
Currently available for select engagements

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