Chief Technology Officer · EverestX US
Dec 2025 – PresentTechnology infrastructure, system architecture, databases, APIs, and AI/ML integration.
Curriculum vitae
Customer Support Specialist
Customer communication · Support workflows · Platform operations
Client-facing solutions practitioner with experience understanding requirements and resolving the technical dependencies behind customer workflows. Work spans client onboarding at EverestX and ecommerce and subscription operations at Nello. Brings web and platform implementation knowledge to investigating issues and connecting customer needs with practical follow-through.
Implemented application and onboarding journeys, talent invitations, interview outcomes, and lifecycle notifications. Worked through account transitions and client dashboards to connect hiring requirements with operational follow-through. View work ↗
Combined client requirements, business development, and team management with delivery of WordPress, Shopify, and custom web solutions over more than nine years. View work ↗
Technology infrastructure, system architecture, databases, APIs, and AI/ML integration.
Shopify and Webflow platforms, subscription management, analytics infrastructure, and Klaviyo email marketing.
Shopify development for North American clients, Shopify Plus solutions, team leadership, and SCRUM delivery.
WordPress, Shopify, and custom web solutions; business development and team management.
Technical strategy for enterprise clients, including Honda Atlas Cars; nationwide kiosks and digital showrooms.
English · Urdu
github.com/omermuneer
Omer Muneer Qazi · Customer Support Specialist · omermuneer.com/cv/customer-support-specialist