Hire Social Media Manager for Universities
Senior, direct, no layers
Social content that shows real life at your institution: students, staff, and outcomes, consistently, not in bursts.
A senior social media manager for universities
A social media manager runs the day-to-day social presence of a university: planning content, producing it, publishing it, and answering the community, so the institution shows up consistently instead of in bursts around open days and applicant visit days. For universities and higher-education institutions, social media is where prospective students and parents form their first impression, often before they ever visit the website. The work is grounded in real life: classrooms, studios, labs, performances, and outcomes, produced on a sustainable rhythm that faculty and professional-services staff can support without it becoming a second job.
Engagements start with a conversation about the actual job to be done, not a package. Book a free discovery call and we will test the fit before any scope is agreed.
What this engagement covers for universities
- Content planning — A calendar built around your term, intake, and event dates, with themes that repeat sustainably instead of one-off ideas.
- Short video and photo — Short-form video and photography from real activity, edited for each platform, with captions and accessibility basics covered.
- Platform management — Profiles, publishing, and scheduling across the platforms your audiences actually use, kept consistent and current.
- Community management — Replies and messages answered promptly and appropriately, with escalation paths for admissions, safeguarding, and complaints.
- Student and staff stories — Stories and takeovers planned with consent and safeguarding in mind, showing outcomes and daily life honestly.
- Reporting that matters — Reporting on reach, enquiries, and event response, not just follower counts, with the content that worked repeated and the rest retired.
Built around the tools universities actually use
Universities typically run a student information system such as Ellucian Banner, Workday Student, or PeopleSoft Campus Solutions, a learning platform such as Canvas, Moodle, or Blackboard Learn, and a recruitment CRM such as Slate or Salesforce Education Cloud, with lecture capture and video through Panopto or Zoom. These systems are owned by different teams, change on different cycles, and rarely agree on what counts as a single student record. Work that ignores that reality gets stuck in procurement and integration review, so the practical approach is to integrate with the system of record for each job and to keep academic, admissions, and finance data in their proper homes. Social work is planned around your existing content and consent processes, so student and staff stories are published with proper permissions and safeguarding checks, and enquiries from social land in the same queues as other enquiries.
The practical rule is simple: new work should reduce the number of places staff have to look, not add another one. That is why integration, permissions, and handover are part of the scope from the start, rather than items discovered after launch.
From kickoff to delivery for universities
- Audit and audience check
Review current profiles, what has worked, and which platforms your prospective students and parents actually use.
- Build the sustainable rhythm
Agree a publishing rhythm your faculty and professional-services staff can support, with roles for filming, approval, and replies.
- Produce and publish
Produce content in batches around real activity, publish consistently, and manage the community daily.
- Review and repeat
Review monthly what earned enquiries and event response, and repeat those formats.
What to expect, honestly
The realistic outcome is a consistent presence that supports intakes and events, with fewer last-minute scrambles and a clearer picture of what content earns attention. Social media does not fill programmes on its own: it builds familiarity and trust so that when someone is ready to enquire, your institution is already a known, credible option.
Why hire Omer
- Built on real life: content from actual activity, not stock imagery and generic slogans.
- Sustainable rhythm: a calendar your team can support without burnout.
- Safeguarding-aware: consent and escalation paths built into every story and reply.
- Community managed daily: messages and comments answered, not left.
- Measured on enquiries and events: reporting tied to response, not follower counts.
Questions, answered
Which platforms should we be on?
How do you handle safeguarding in student content?
Do we need to appear on camera constantly?
How quickly does social media affect enquiries?
How do you work with university procurement and IT governance?
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Ready to get started?
The best way to explore working together is a quick conversation. Reach out through your preferred channel and let us discuss your project.