Hire Product Manager for Travel Agencies
Senior, direct, no layers

For travel agencies, the product question is rarely whether to build. It is what to build first, for whom, and what to stop building. Supplier changes are constant: a schedule change, a cancelled flight or a hotel overbooking lands on the agency, not the supplier, in the customer's eyes.

The work is discovery first, roadmap second, build third. Holiday booking windows — summer, school breaks, festive seasons — create selling peaks months before travel. Skipping the first two is how products end up full of features nobody uses.

You get a single owner for product decisions: discovery, roadmap and launch for packaged tours and the rest of the range, judged on usage and retention rather than output. Book a free discovery call to talk through the product call you are stuck on right now.

The product already runs on Global distribution systems, booking engines, a CRM and supplier portals. The product gap is usually upstream of the tools: no discovery habit, no prioritisation method, and a roadmap that is really a wishlist.

This engagement works with the team that builds and sells the product, not around them. The travel consultant lead and the operations manager stay close to discovery, because a roadmap nobody believes in is never followed.

A sensible first project is one product decision with real stakes — the roadmap for packaged tours is a good candidate — judged by whether the next release is smaller, sharper and better used than the last.

Itineraries that survive supplier changes, customers supported mid-trip instead of stranded, and groups that travel without the agency firefighting daily. On the product side, that shows up as a tighter range: packaged tours and cruise packages each with a clear audience and a reason to exist, and releases that users actually adopt.

What lasts is the discipline: discovery as a habit, roadmaps with reasons, and launches measured on behaviour. Browse all hire engagements or discuss your product directly.