Hire Data Analyst for Food Delivery
Senior, direct, no layers

A delivery kitchen's numbers arrive from too many places at once: ordering platforms, a phone, a counter till, and a courier app, each with its own version of the same night. A dish can look like a bestseller on one platform and barely break even once commission, packaging and a replacement order are counted, and nobody can tell whether a slow Tuesday is a demand problem or a courier problem until those records are joined by dish, hour and zone.

The work therefore begins with the order, not the chart. Orders from every channel are matched, duplicates from a platform retry or a phone reorder are removed, and each order is tagged with what it actually cost: food cost, packaging, platform commission, courier cost and any refund or remake. Only then does a ranking of dishes mean anything, because only then is it a ranking of money kept rather than money taken.

From that joined order list, the useful questions answer themselves in plain form: which dishes to keep, which to reprice or drop, which zones cost more to serve than they return, and what prep staffing the peak hours genuinely need. Book a free discovery call and we will check whether your order records can support those answers before scoping anything.

Most kitchens already run the systems this work needs: the ordering platforms, a point-of-sale or till, and whatever courier arrangement is in place, plus spreadsheets for stock and rotas. The engagement connects to those exports rather than replacing them, and where a platform export is awkward, a defined manual export step with a named owner beats a promised integration that never arrives.

Because the data is hourly, timing discipline matters. Peak-hour records are checked against the kitchen's own memory of the night: a spike that nobody remembers is treated as a data fault until proven otherwise, and a quiet hour that the kitchen remembers as frantic is investigated rather than averaged away. Definitions for a completed order, a refund and a remake are agreed in writing, since platforms count those three things differently.